Your data protection rights explained
ethereal-vortex is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take your privacy seriously and process your personal data responsibly and transparently.
ethereal-vortex acts as the data controller for personal data collected through this website and in the course of providing our garden design services. This means we determine the purposes and means of processing your personal data.
Contact details:
ethereal-vortex
47 Garden Lane
London, EC2A 3QR
United Kingdom
Email: [email protected]
The UK GDPR provides you with the following rights:
You have the right to be informed about the collection and use of your personal data. Our Privacy Policy and this GDPR page fulfil this obligation.
You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to valid requests within one month.
You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.
You have the right to request the deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purpose for which it was collected, or when you withdraw consent.
You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or when processing is unlawful.
Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
You have rights in relation to automated decision-making and profiling. We do not currently use automated decision-making processes that have significant effects on individuals.
To exercise any of your data protection rights, please contact us at [email protected]. We may need to verify your identity before processing your request. We will respond to your request within one month, though this period may be extended by two months for complex requests.
We process personal data on the following lawful bases:
We primarily store and process data within the United Kingdom. If we transfer personal data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this information periodically.